Active Care

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Active Care is a repair and replacement service provided by, and available exclusively to customers of Active Digital Communications Ltd. The service is strictly limited to the individual device IMEI and or serial number recorded by Active Digital.



  • Up to 3 repair claims per calendar year
  • Free tempered glass screen protector
  • Complete cover for accidental damage or loss
  • Next day loan phone service provided
  • No claims bonus upon renewal fee


Excess Charges

  • Screen repairs - £35
  • All other repairs - £35
  • Lost/Stolen or water damage form £45

Annual premium £70 per device